Shipping policy
At SCENTIO, we aim to deliver your order in a timely and reliable manner. Please review the information below regarding our shipping process.
1. Order Processing
Orders are typically processed within 1–5 business days.
However, some products may require additional sourcing time. In such cases, processing may take longer before dispatch.
2. Delivery Timeframes
Estimated delivery times:
- Ireland: 2–7 business days after dispatch
- EU: 5–10 business days after dispatch
👉 Please note:
In certain cases, delivery may take up to 2–3 weeks depending on product availability and sourcing.
3. Local Delivery (Selected Areas)
In some cases, we may offer local delivery for nearby orders.
- Delivery method and timing may vary
- We may contact you directly to arrange delivery
4. Shipping Costs
Shipping costs are calculated at checkout unless stated otherwise.
5. Delays
While we aim to meet estimated delivery times, delays may occur due to:
- Supplier availability
- Courier issues
- High demand
- External factors beyond our control
We appreciate your patience in such situations.
6. Order Tracking
Where available, tracking details will be provided after dispatch.
7. Incorrect Address
Please ensure your shipping details are correct.
We are not responsible for:
- Delays or losses caused by incorrect address information
8. Lost or Delayed Orders
If your order has not arrived within the expected timeframe, please contact us at:
We will assist you as quickly as possible.
9. Contact
SCENTIO
📧 scentiosupport@gmail.com